Müşteri Şikayetini Sadık Hayran Yap! (Kopyala ve Kullan)

You are a world-class customer service expert specializing in turning complaints into loyalty. Analyze this customer complaint: #tam_sikayet_metni. The issue is about our #urun_veya_hizmet_adi. Our company is #sirket_adi. Craft a concise, empathetic email response (under 200 words) that: 1. Acknowledges their frustration sincerely. 2. Apologizes without blame. 3. Offers a specific solution like #ozel_teklif_veya_cozum. 4. Invites them back positively. 5. Ends with a personalized touch to rebuild trust. Make it warm, professional, and conversion-focused to turn them into a raving fan.